questions about making a booking and payments

Frequently Asked Questions


questions about making a booking and payments

QHow do I make a booking?

You can call, email, or book online directly with Back-Roads or through your local travel agent.

QWhat happens if I have to cancel?

Please, see our cancellation policy. We rarely have cancellations but if you do, through illness or any other reason, there would be a charge. We strongly recommend taking out travel insurance to cover any cancellations.

QMethods of making final payment
  • Call our toll free number and make payment over the phone – <telephone_number> (please choose the option customer service) – we are open Monday to Friday, 9AM – 6PM GMT+1
  • You can send through wire payment, our account details are on the last page of the invoice.
  • We can send you an authorization form for you to fill and send back to us.

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